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Expand Troubleshooting -> Preview Won't Build -> Troubleshooting a Preview Build Failure #198

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dacharyc opened this issue May 8, 2020 · 0 comments

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@dacharyc
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dacharyc commented May 8, 2020

Some clients have run into a problem where their Tugboat Previews have stopped building when the organization has made changes to the git provider's authentication.

In this case, the Tugboat Preview may simply say failed, and the Preview Build Log may have an error: Unknown ref (Tugboat Error 1073): branch/master

When changing authentication, security teams may disable webhooks, which would cause this type of Preview build failure. The solution is to approve the webhooks (i.e. approve the Tugboat application.)

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