Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Dimmed UAC-prompt in Windows freezes it when logged in Windows terminal with user other than the one logged in #18428

Open
mabo003 opened this issue Jan 15, 2025 · 4 comments
Labels
Issue-Bug It either shouldn't be doing this or needs an investigation. Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something Needs-Triage It's a new issue that the core contributor team needs to triage at the next triage meeting

Comments

@mabo003
Copy link

mabo003 commented Jan 15, 2025

Windows Terminal version

1.21.3231.0

Windows build number

10.0.26100.0

Other Software

UAC-prompt that dims Windows causes this issue that freezes the entire OS.

Steps to reproduce

  1. Start Windows Terminal either as Administrator (if the logged in user account does not have admin privileges) or as other user and use an account other than the one logged in.
  2. Perform any action that triggers a UAC-promt in Windows. The setting needs to be set so it dims Windows.

Expected Behavior

UAC-prompt should appear as normal when Windows Terminal is started with a different account than the one logged in Windows.

Actual Behavior

Windows freezes when a UAC-prompt pops up for any reason, even when not concerning Windows Terminal. This happens when Windows Terminal is started with a different user than the one logged in Windows. This is recreated with a user that has admin privileges and unsure if this happens with accounts without admin privileges. When doing anything that triggers a UAC-prompt where it dims Windows it freezes it completely. The screen dims, but no UAC-prompt is displayed. You can CTRL+ALT+DEL back to Windows, but all windows and taskbar is almost non-responsive. You can control the cursor, but it seem to not register any clicks and nothing from the keyboard as well. The CPU works extra hard as it’s fan speeds up to max and there is a considerably delay when clicking on different windows like the are responding, but heavily delayed so Windows is not usable.

The only way to resolve the issue is to turn off the computer on the power button.

Cannot find any issue within the Event viewer. This issue has been reproduced on two different laptops with multiple reinstalls of Windows.

@mabo003 mabo003 added Issue-Bug It either shouldn't be doing this or needs an investigation. Needs-Triage It's a new issue that the core contributor team needs to triage at the next triage meeting labels Jan 15, 2025
@jezuk
Copy link

jezuk commented Jan 15, 2025

Also experiencing this issue, found via: https://answers.microsoft.com/en-us/windowsclient/forum/all/issues-with-24h2-and-uac-prompts-and-screen-lock/5df375ae-4a6a-474f-baa8-107881a2e15f?page=1, also see page 2

The v1.21.2701.0 release mentions this issue is affecting 23H2 and and a fix is coming via Windows update.

I'm running 24H2 and have just installed the January Windows updates and the issue is still present.

@lecram89
Copy link

I'm also experiencing the same issue. My system is up-to-date.

@carlos-zamora
Copy link
Member

Thanks for filing! Can you collect a full system performance trace of the issue /? You can use UIforETW. If you need help with using it, let us know. Happy to help 😊

@microsoft-github-policy-service microsoft-github-policy-service bot added the Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something label Jan 22, 2025
@carlos-zamora
Copy link
Member

Potentially related: #18105

@carlos-zamora carlos-zamora pinned this issue Jan 22, 2025
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Issue-Bug It either shouldn't be doing this or needs an investigation. Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something Needs-Triage It's a new issue that the core contributor team needs to triage at the next triage meeting
Projects
None yet
Development

No branches or pull requests

4 participants