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On the admin side when creating a ticket with the image added from the system so not added the image #592

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komal-sh-27 opened this issue Aug 31, 2022 · 0 comments
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1.1.0 Version This is related to version 1.1.0 uvdesk 1.1.1 Version This is related to version 1.1.1 uvdesk 1.1.2 Version Bug Something isn't working

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Description
On the admin side when creating a ticket with the image added from the system so not added the image

How to reproduce
Step 1: Go to the admin side and click on the create ticket option
Step 2: Now copy any image from the system or computer and paste it into the message field to create a ticket form
Step 3: Here image not pasted showing like this:

image

Step 4: On the customer side, click on create ticket option, and here the same image is pasted into the message field to create a ticket form here works fine image pasted message field:

image

Possible Solution

If we create a ticket from the admin side with a content image should be added image in the message field like the customer panel

image

@komal-sh-27 komal-sh-27 added Bug Something isn't working 1.1.0 Version This is related to version 1.1.0 uvdesk labels Aug 31, 2022
@komal-sh-27 komal-sh-27 added 1.1.1 Version This is related to version 1.1.1 uvdesk 1.1.2 Version labels Feb 9, 2023
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Labels
1.1.0 Version This is related to version 1.1.0 uvdesk 1.1.1 Version This is related to version 1.1.1 uvdesk 1.1.2 Version Bug Something isn't working
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